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You should feel pleased that you’ve made it this far! Just ten percent of people enjoy their work and find it stimulating, but most of us simply moan about it and nothing happens. Because you’ve done research it’s likely that you’re finding out about training, so even now you’re ahead of the game. Now you just need to research and follow-through.

Before embarking on a course, look for some advice - find an industry expert; someone who’ll give you career advice based on what works best for you, and offer only the courses which will get you there:

* Would you like to work with others? If the answer’s yes, would you enjoy being part of a team or are you more comfortable dealing with strangers? Or would you rather work alone with a task?

* What do you need from the industry your job is in? (Things do change - look at the building trade, or banks for example.)

* When you’ve done all your re-training, are you hoping your new skills will give you the ability to serve you till you retire?

* Do you have the assurance that retraining in your chosen sector can help you find employment, and will have the ability to keep you in work up to retirement age?

We would advise that you consider the IT sector - it’s common knowledge that it is one of the few growth sectors. IT isn’t all techie people gazing at their PC’s every day - of course those jobs exist, but most jobs are carried out by ordinary people who are earning rather well.

Full support is of the utmost importance - locate a good company that provides 24×7 direct access, as anything less will not satisfy and will also impede your ability to learn. Email support is too slow, and telephone support is usually to a call-centre who will just take down the issue and email it over to their technical team - who will then call back sometime over the next 24hrs, when it suits them. This is not a lot of use if you’re stuck with a particular problem and only have certain times available in which to do your studies.

World-class organisations offer a web-based 24 hours-a-day package combining multiple support operations over many time-zones. You’re offered an easy to use interface which seamlessly accesses whichever office is appropriate any time of the day or night: Support when it’s needed. If you fail to get yourself online 24×7 support, you’ll regret it. You might not want to use the service throughout the night, but you may need weekends, late evenings or early mornings.

Lately, do you find yourself questioning how safe your job is? For most people, this only rears its head when we get some bad news. But really, the lesson often learned too late is that true job security doesn’t really exist anymore, for nearly everyone now. Now, we only experience security through a swiftly rising marketplace, driven forward by a shortfall of trained staff. It’s this alone that creates the correct setting for a secure market - a much more desirable situation.

Taking a look at the IT sector, the most recent e-Skills investigation brought to light an over 26 percent shortage in trained professionals. Put directly, we can only fill just three out of every 4 jobs in IT. Fully taught and commercially certified new workers are thus at a resounding premium, and it looks like they will be for a long time. Quite simply, acquiring professional IT skills throughout the coming years is most likely the finest choice of careers you could make.

Authorised exam preparation packages are crucial - and absolutely ought to be supplied by your course provider. Due to the fact that many IT examining boards are from the USA, it’s essential to understand how exam questions will be phrased and formatted. It’s no use merely answering any old technical questions - they need to be in the proper exam format. ‘Mock’ or practice exams will prove invaluable as a resource to you - then when the time comes for you to take the proper exam, you don’t get phased.

If you’re like many of the students we talk to then you probably enjoy fairly practical work - the ‘hands-on’ type. Usually, the painful task of reading endless manuals can be just about bared when essential, but you’d hate it. So look for on-screen interactive learning packages if learning from books is not your thing. Our ability to remember is increased when all our senses are brought into the mix - experts have been clear on this for many years.

Fully interactive motion videos featuring instructor demo’s and practice lab’s will turn you off book-based study for ever more. And they’re a lot more fun to do. Any company that you’re considering must be pushed to demo some simple examples of their courseware. Expect video tutorials, instructor led classes and interactive areas to practice in.

It’s usually bad advice to opt for on-line only training. Because of the variable quality and reliability of the ISP (internet service provider) market, ensure that you have access to CD or DVD ROM based materials.

Students often end up having issues because of one aspect of their training very rarely considered: The way the training is divided into chunks and couriered to your address. Many think it logical (when study may take one to three years to gain full certified status,) for a training company to release a single section at a time, as you achieve each exam pass. Although: With thought, many trainees understand that their training company’s ’standard’ path of training isn’t the easiest way for them. Sometimes, it’s more expedient to use an alternative order of study. Perhaps you don’t make it inside of the expected timescales?

To be straight, the very best answer is to have their ideal ‘order’ of training laid out, but get everything up-front. It’s then all yours should you not complete it inside of their required time-scales.

If you want Cisco training, the chances are you’re looking for a CCNA. The Cisco training is the way to go for those who wish to get to grips with routers and switches. Routers are what connect networks of computers to other sets of computer networks over dedicated lines or the internet.

You must have a good understanding of how computer networks operate and function, because networks are linked to routers. If not, it’s likely you’ll run into difficulties. Better to find training that also includes basic networking skills (for example Network+, perhaps with A+) and then do a CCNA course. Look for a training provider that can offer this as a career package.

The CCNA qualification is all you need at this stage - you’re not ready for your CCNP straight away. Once you’ve got a few years experience behind you, you’ll know if this next level is for you. If you decide to become more qualified, you’ll have significantly improved your chances of success - as your experience will help you greatly.

Commencing with the understanding that it’s good to home-in on the market that sounds most inviting first, before we can even ponder which career development program ticks the right boxes, how do we know the right direction? Flicking through a list of odd-sounding and meaningless job titles is just a waste of time. Most of us have no concept what our own family members do for a living - so we’re in the dark as to the subtleties of any specific IT role. The key to answering this question properly flows from an in-depth talk over several different topics:

* What nature of person you think yourself to be - what tasks do you get enjoyment from, and don’t forget - what don’t you like doing.

* Why you’re looking at starting in IT - maybe you’d like to triumph over a particular goal such as working for yourself maybe.

* Where do you stand on salary vs job satisfaction?

* There are many areas to train for in Information Technology - you will have to gain a basic understanding of what separates them.

* You’ll also need to think hard about what kind of effort and commitment you’ll put into the accreditation program.

For the majority of us, getting to the bottom of all these ideas will require meeting with an experienced pro who can investigate each area with you. And not just the certifications - but the commercial requirements and expectations besides.

Ask any proficient advisor and they’ll regale you with many horror stories of salespeople ripping-off unsuspecting students. Only deal with an experienced industry advisor that quizzes you to find out what’s appropriate to you - not for their pay-packet! It’s very important to locate the right starting point of study for you. With a bit of work-based experience or certification, you could discover that your appropriate starting-point is very different to someone completely new. Working through a basic PC skills module first can be the best way to get into your computer studies, depending on your skill level at the moment.

Some trainers will only provide support available from 9-6 (office hours) and sometimes later on specific days; very few go late in the evening or at weekends. Look for training with help available at any time you choose (irrespective of whether it’s the wee hours on Sunday morning!) You want 24×7 direct access to mentors and instructors, and not a call-centre that will take messages so you’re constantly waiting for a call-back when it’s convenient for them.

World-class organisations provide an online access 24×7 service involving many support centres throughout multiple time-zones. You will have an easy to use interface which switches seamlessly to the best choice of centres no matter what time of day it is: Support when you need it. Look for a company that cares. Only true live 24×7 support provides the necessary backup.

Huge changes are about to hit technology as we approach the second decade of the 21st century - and this means greater innovations all the time. Technology, computers and interaction through the web will dramatically shape the way we live our lives in the future; to a vast degree.

If earning a good living is way up on your goal sheet, then you’ll be happy to know that the income on average of a typical IT worker is noticeably more than with most other jobs or industries. Excitingly, there is no end in sight for IT sector increases in the UK. The market continues to develop quickly, and with the skills shortage of over 26 percent that we’re experiencing, it’s most unlikely that there’ll be any kind of easing off for quite some time to come.

Ensure all your exams are commercially valid and current - forget studies which end up with a useless in-house certificate or plaque. Only properly recognised certification from the likes of Microsoft, Adobe, Cisco and CompTIA will open the doors to employers.

What are the sort of things you’d expect the top of the range training organisations accredited by Microsoft to give a student in the United Kingdom at present? Obviously, the finest Microsoft authorised training routes, supplying a selection of courses to take you to a variety of careers in the IT workplace. Additionally you might like to get advice on the sort of careers to be had when you’ve finished studying, and the type of individual that work may be appropriate for. Most students like to discuss what they might be good at. Confirm that your training course is tailored to your skills and abilities. A reputable training company will always guarantee that your training program is appropriate for the status you wish to achieve.

Many training companies offer a Job Placement Assistance program, to help you into your first commercial role. But don’t place too much emphasis on it - it isn’t unusual for training companies to overplay it. The fact of the matter is, the still growing need for IT personnel in the United Kingdom is why employers will be interested in you.

However, what is relevant is to have help and assistance with preparing a CV and getting interviews though; also we would encourage any student to get their CV updated the day they start training - don’t delay till you’ve finished your exams. Getting your CV considered is better than being rejected. Often junior positions are given to people (who’ve only just left first base.) You can usually expect better performance from a specialist locally based employment agency than you’ll get from a training company’s national service, because they will understand the local industry and employment needs.

To bottom line it, as long as you focus the same level of energy into finding your first IT position as into studying, you’re not going to hit many challenges. A number of people inexplicably put hundreds of hours into their training course and do nothing more once certified and would appear to think that businesses will just discover them.

Any program that you’re going to undertake should always lead to a properly recognised accreditation at the end - and not some unimportant ‘in-house’ printed certificate to hang in your hallway. All the major IT organisations like Microsoft, Cisco, CompTIA or Adobe have internationally approved proficiency programs. These heavyweights will make your CV stand-out.

Make sure you don’t get caught-up, as many people do, on the certification itself. Training is not an end in itself; this is about employment. Stay focused on what it is you want to achieve. It’s common, for instance, to obtain tremendous satisfaction from a year of studying and then spend 20 miserable years in a job you hate, simply because you did it without some quality research when it was needed - at the start.

Spend some time thinking about earning potential and how ambitious you are. This will influence what particular certifications will be required and what industry will expect from you in return. Seek guidance and advice from an experienced advisor, even if you have to pay - it’s much safer and cheaper to discover early on if your choices are appropriate, instead of discovering after 2 years that the job you’ve chosen is not for you and have to return to the start of another program.

An effective training program will undoubtedly also offer accredited simulation materials and exam preparation packages. Ensure that the practice exams are not just posing the correct questions on the correct subjects, but also asking them in the exact format that the real exams will pose them. It throws students if the phraseology and format is completely different. For many reasons, it’s essential to be confident that you are completely prepared for your actual certification exam before taking it. Practicing simulated tests will help to boost your attitude and will avoid you getting frustrated with thwarted exam entries.

At the top of your shopping list for a training program should be comprehensive 24×7 direct-access support with dedicated instructors and mentors. It’s an all too common story to find providers that only provide office hours (or extended office hours) support. Look for training with proper support available at all hours of the day and night (even if it’s early hours on Sunday morning!) You want access directly to professional tutors, and not a message system as this will slow you down - parked in a queue of others waiting to be called back when it’s convenient for them.

The best training colleges opt for an online round-the-clock facility combining multiple support operations over many time-zones. You’re offered an environment that switches seamlessly to the best choice of centres any time of the day or night: Support when you need it. Never make do with anything less. Direct-access 24×7 support is the only kind to make the grade with computer-based study. Maybe burning the midnight-oil is not your thing; often though, we’re at work at the time when most support is available.

When thinking of a computer training program it’s crucial that the certification you’ll be working towards is one that is current with the working world. Additionally, you should make sure that your training suits you, your abilities and your personality. There’s a big selection with these courses - starting with user skills and going up to training for programmers, web designers, networkers etc. Get help before you take the plunge - talk to an advisor with knowledge of the industry. Someone who can help you choose the right direction for you - that’s both relevant to industry and something you’ll enjoy.

The latest training methods at last give students the chance to be instructed on an interactive course, that is much cheaper than more outdated courses. The great value of these quality courses puts them within everyone’s reach.

Most training providers will only offer office hours or extended office hours support; It’s rare to find someone who offers late evening or full weekend cover. Don’t accept certification programs which can only support you with an out-sourced call-centre message system outside of normal office hours. Training companies will always try to hide the importance of this issue. Essentially - you want to be supported when you need the help - not at their convenience.

We recommend looking for colleges that use several support centres active in different time-zones. Every one of them needs to be seamlessly combined to offer a simple interface as well as round-the-clock access, when you need it, with the minimum of hassle. Never ever take second best where support is concerned. The majority of IT hopefuls who fall by the wayside, would have had a different experience if they’d got the right support package in the first place.

Many training companies have a handy Job Placement Assistance program, to help you into your first commercial role. Because of the growing shortage of skills in Britain even when times are hard, it’s not too important to make too much of this option though. It isn’t such a complex operation to get a job once you’re trained and certified.

However, what is relevant is to have help and assistance with preparing a CV and getting interviews though; and we’d encourage any student to update their CV right at the beginning of their training - don’t put it off for when you’re ready to start work. It’s possible that you won’t have even qualified when you will get your initial junior support role; yet this is not possible if your CV isn’t in front of employers. Actually, a specialist locally based employment agency - who make their money when they’ve found you a job - is going to give you a better service than a recruitment division from a training organisation. In addition, they will no doubt be familiar with the area and local employers better.

Just be sure that you don’t invest a great deal of time on your training course, then call a halt and expect somebody else to sort out your employment. Stand up for yourself and get on with the job. Channel as much focus into landing the right position as you did to get trained.

Often, students don’t think to check on a painfully important area - the way their training provider breaks up the training materials, and into how many parts. You may think it logical (with most training taking 1-3 years to gain full certified status,) for your typical trainer to courier the courseware in stages, as you pass each element. However: What if you find the order offered by the provider doesn’t suit. What if you find it hard to complete each and every section within the time limits imposed?

Ideally, you want ALL the study materials up-front - giving you them all to come back to in the future - at any time you choose. This also allows you to vary the order in which you complete your exams where a more intuitive path can be found.

One interesting way that course providers make a lot more is by adding exam fees upfront to the cost of a course and offering an exam guarantee. It looks impressive, but let’s just examine it more closely:

You’re paying for it by some means. It’s definitely not free - it’s simply been shoe-horned into the price as a whole. We all want to pass first time. Entering examinations one at a time and funding them one at a time puts you in a much stronger position to qualify at the first attempt - you revise thoroughly and think carefully about the costs.

Why pay the training college early for exams? Find the best exam deal or offer at the appropriate time, instead of paying any mark-up - and take it closer to home - rather than possibly hours away from your area. Why borrow the money or pay in advance (plus interest of course) on exam fees when there was no need to? Big margins are secured by training companies getting money in early for exam fees - and banking on the fact that many won’t be taken. You should fully understand that re-takes through training course providers with an ‘Exam Guarantee’ are tightly controlled. You’ll be required to sit pre-tests until you’ve demonstrated an excellent ability to pass.

Exam fees averaged around the 112 pounds mark last year via VUE or Pro-metric centres in the UK. So why pay hundreds or thousands of pounds extra for ‘an Exam Guarantee’, when common sense dictates that what’s really needed is a commitment to studying and the use of authorised exam preparation tools.

Qualifications from the commercial sector are now, undoubtedly, taking over from the traditional academic paths into the IT industry - why then should this be? Accreditation-based training (as it’s known in the industry) is more effective in the commercial field. The IT sector has become aware that a specialist skill-set is necessary to handle an acceleratingly technical commercial environment. Adobe, Microsoft, CISCO and CompTIA dominate in this arena. In essence, only required knowledge is taught. Actually, it’s not quite as pared down as that, but the principle remains that students need to master the precisely demanded skill-sets (including a degree of required background) - without trying to cram in all sorts of other things - in the way that academic establishments often do.

Just as the old advertisement said: ‘It does what it says on the tin’. The company just needs to know what they’re looking for, and then match up the appropriate exam numbers as a requirement. Then they know that anyone who applies can do the necessary work.